Generate constructive feedback with this reflective exercise.
After an event or piece of work
Plus-Delta is an excellent reflective exercise that helps gather quick and candid feedback at the end of a meeting or event. The exercise is designed to encourage positive feedback but also allows people to recommend changes. It is a particularly useful exercise for newly-formed teams that are getting to know each other.
Plus / Delta is a short exercise so can be added on to the end of a meeting easily, but it still requires you to introduce it properly, time-box strictly, and provide guidance through the steps.
Step 1: Set up a feedback board
As a facilitator, start a feedback board with the Plus / Delta template. One section is labeled with a plus (+) sign, while the other is labeled with a delta (Δ) symbol. Invite your participants and introduce the exercise.
Step 2: Ask for Pluses
Start by asking participants to write down what they thought worked well during the meeting or event. Use the Private Writing feature in Metro Retro so each person can hide the contents of their sticky notes until they are ready to share.
Step 3: Ask for Deltas
Next, ask participants to write down what they would change to improve future meetings or events. This section can be harder to complete, and will probably have less items than the Pluses, which is fine.
Step 4: Implement Changes
Use the feedback provided in the Plus-Delta exercise to make changes to how future meetings or events are conducted, or just to keep on doing the good things!
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